Even after being thrown under the bus by their own leaders, trampled by Congress and citizens who are misinformed, your mail carrier was out wading in snow up to their waists, climbing mounds, doing their best to keep inadequate vehicles for what they're expected to drive through on the road.
The Postal Service warned that if walks were not shoveled and street boxes could not be accessed, delivery would not occur. Yet many who returned home to find their mailboxes plowed in and their walks covered with snow once again also found their daily mail delivery in their box.
Why? Because delivering the mail, as well as customer service, is of the utmost importance to the men and women caught in the middle.
Doing the hard part day after day, yes, as the saying goes, snow, sleet, rain and gloom of night. It's the mail carrier who keeps the United States Postal Service going. It's also the mail carrier who gets thrown under the bus time and time again, by even their own superiors.
I as a grateful customer am here to give a huge thanks and recognition to the people who are always taking hit after hit and yet continue to hold true to the great American work ethic. The mail must go through, and it does!
I commend all the workers of the United States Postal Service for having the ability not to throw in the towel or forgoing customer service as they get dragged through the mud on a daily basis.
I thank you for the night shifts, for the brutal delivery conditions in the New England winters, as well as the hot, humid summer days.
Thank you for not letting customer service be the first thing to go, even when your superiors suggest or demand it. I applaud you all. Keep up the good work.
Linda Connors
Hamden